iData, a leading global provider of AIDC/IoT solutions, is thrilled to announce a strategic partnership with Weilandt Elektronik, a distinguished name in electronic repair and service. This collaboration represents a significant leap forward in enhancing customer experience and product support for iData products in the DACH region.

Weilandt Elektronik has been designated as the official repair and service center for iData products in Germany, Austria, and Switzerland. Customers in the DACH region can now benefit from Weilandt Elektronik's expertise and dedication to quality as the primary destination for iData product repairs and services.

This partnership brings forth several advantages aimed at delivering unparalleled support to iData product users in the DACH region. Also included in the partnership are Service Level Agreements (SLAs) designed to guarantee prompt and efficient services. Weilandt Elektronik is committed to meeting agreed-upon response times and resolution targets, ensuring minimal downtime for iData product users in the DACH region.

Susanna Pu, sales director of iData(Europe and Latin American region) expressed excitement about the partnership, stating, "We are thrilled to join forces with Weilandt Elektronik, a company known for their extensive experience in electronic repair and service. This collaboration allows our customers to receive the best support available."

Udo Weilandt, CEO of Weilandt Elektronik, added, "Partnering with iData is a significant step for us, and we are proud to be entrusted as the official repair and service center for their products in the DACH region. Our team is ready to uphold the high standards set by iData and provide top-tier services to their valued customers."

This partnership underscores the shared commitment to quality and customer satisfaction between iData and Weilandt Elektronik, ensuring top-tier product support and service excellence for iData customers in the DACH region.